Student Responsibilities

Your Guide to Academic Accommodations

In college, taking ownership of your academic journey is key, especially when managing accommodations. Unlike high school, you’ll play an active role in ensuring your accommodations are in place. This guide outlines your responsibilities to help you stay on track.

1. Get Started with the DS Portal

The DS Student Portal is your central hub for managing accommodations.

  • First-Time Access: You must complete an Interactive Meeting with your assigned DS staff member to set up your Portal access.
  • Returning Students: You should have access to the DS Student Portal. If you haven’t yet set up Portal access, schedule a Check-In appointment to get started and continue your accommodations.

Pro Tip: Check your University email regularly. The DS Portal uses your official University email for all communications and confirmations (e.g., when you submit a request, when instructors confirm receipt of your letter, when you schedule a test).

2. Request Accommodations Every Semester

Accommodations are not automatically applied, and DS staff do not send your Accommodation Letters for you.

Your Action:

  • Each semester you need accommodations, you are responsible for sending your Accommodation Letters to your instructors via the DS Student Portal.
  • Important: Accommodations are not retroactive. They only begin once your faculty formally receives your Accommodation Letter.

Need Help? Schedule an appointment if you need assistance with this process.

Beyond Letters: You’ll also use the DS Student Portal to schedule tests, request notetakers, and download class notes, as applicable.

3. Meet with Your Instructors

Whether your course is face-to-face, online, or hybrid, direct communication with your instructors is crucial.

Your Action:

  • Meet with Instructors: You are responsible for meeting with your instructors to discuss your accommodations. Connect with instructors by email or meet during their office hours.
  • Be Prepared: Understand your accommodations and how to discuss your needs effectively with your instructors.

4. Schedule Tests Via the DS Portal

Your Action:

If you qualify for testing accommodations, use the DS Portal to schedule in-person, on-campus tests and final exams in the DS Test Center. Your instructor will receive an email notification and will review your request for accuracy. Note: Your instructor cannot make your test reservation for you.

Timeliness is Key

  • Schedule 6 days in advance for Fall and Spring semesters.
  • Schedule 3 days in advance for Summer semesters.
  • Final exam deadlines vary and are posted on our website and in the DS Portal.

5. Address Concerns or Changes Promptly

Your Action:

Notify your assigned DS staff member as soon as possible if your accommodation needs change or if you have any concerns. For more complex situations, schedule an Advisement appointment for further assistance.

6. Use Campus Resources

Your Action:

Seek Help and Use Campus Resources: Don’t hesitate to take advantage of the many support services available to you at Charlotte. You can find a comprehensive list in the DS Student Handbook on our website or by searching the University website.