How to Register for Services

The Process

UNC Charlotte students who plan to request accommodations must complete a registration appointment with the Office of Disability Services.

1. Submit current and relevant documentation of your disability to Disability Services for review. To download appropriate forms, visit our Documentation page.

2. Documentation is reviewed by a DS counselor to determine eligibility for services. The review process typically takes 4-6 business days, though it may take longer during busier times, such as at the start of a semester. Once a determination is made, you are notified via your University email regarding eligibility status and next steps.

3. Once eligible, schedule a Registration appointment with a DS counselor. In this appointment, you and the counselor will engage in an interactive process to identify reasonable, appropriate accommodations. This collaboration continues throughout your time at the University. Registration for services is not complete until you meet with a DS counselor.

In the event that documentation does not meet guidelines for documenting a disability, the emailed letter will detail this decision.

Student Responsibilities

Students with accommodations are often surprised to learn the difference in the level of personal responsibility between high school and college. Use this guidance to stay on track:

Use the DS Student Portal

Students registered with DS manage their accommodations via our online system, the DS Portal.  A Registration appointment with a DS counselor is required for students to set up DS Portal access. Returning students who have not yet set up Portal access must schedule a Check-In appointment in order to set up Portal access and continue their accommodations. 

Request Your Accommodations

Use the DS Student Portal to send request accommodations and send Accommodation Letters to faculty each semester. Students will also use the DS Student Portal to schedule tests, request note takers and download class notes, if applicable.

Meet with Your Faculty

Even though many DS processes are online, students are still responsible for meeting with their instructors to discuss their accommodations. For 100% online classes, students should follow up with instructors by email.

Schedule Tests Using the DS Portal 

Students who qualify for testing accommodations in the DS Test Center use the DS Portal to schedule tests and final exams. Students are responsible for scheduling their tests in a timely manner. Professors are notified by the Portal when you submit your test or final exam requests. Professors must approve the test request before the student can test in DS.

Address Concerns or Changes in a Timely Manner 

If your needs change or you have concerns related to your accommodations, notify your DS counselor as soon as possible. If the situation is complex, schedule an "Advisement" appointment with your DS counselor to get further assistance.

Use Campus Resources

Remember to utilize other campus supports! A list of campus resources is included in the Student Handbook that was emailed to you after your Registration appointment.